Terms and Conditions

Conditions of Sale

Customer agrees that by purchasing and using the products, Customer is bound by the terms and conditions of sale and is responsible for any legal costs arising from breach of these terms. 

This product is not to be re-manufactured or re-sold commercially.

No unauthorized advertising is allowed.

Payment Options

Payment Options: Visa, MasterCard, Discover, American Express and PayPal.

We do not accept personal checks, money orders, or direct bank transfers.

Your account will not be charged until your order ships.

 

Ordering

Upon ordering, you will receive confirmation of your order.

You will receive a shipping notification email with tracking information as soon as your order ships.

 

Exchanges

You may exchange new, unused items postmarked and shipped within 10 days of delivery in the United States and 14 days of delivery for International customers.

You may exchange the item for another item of equal or greater value.

All tags and labels MUST BE ATTACHED.

If goods are returned containing smells of body odors, smoke, perfume, or there are stains, your return refund will be rejected

Exchanges must be requested by the Customer by emailing to Exchanges@Pearlzandchainz.com.

Returns

You may return new, unused items postmarked as shipped within 10 days of delivery within the United States for a full refund, minus shipping cost; or 14 days for International customers for a full refund, minus shipping costs.

Returns must be requested by the Customer by emailing to Returns@Pearlzandchainz.com.

A Customer Authorization Return Code will be given.

Returned items must be in their original condition:  new, unused, unwashed, unaltered, and in the same condition it was received, with all tags and labels attached and in the original packaging.  The original invoice must be provided with any return.T

The outer label tag MUST BE ATTACHED.

If goods are returned containing smells of body odors, smoke, perfume, or there are stains, your return refund will be rejected

If return is due to Pearlz & Chainz error – i.e., incorrect item, damaged or defective item -- Pearlz & Chainz will pay the shipping costs.

Items must be received within 10 days of requesting a refund and getting a Customer Return Code.

You should expect to receive a refund within 4 weeks of giving your package to the return shipper; However, in many cases you will receive a refund much sooner. This time period includes transit time, processing time, and the time it takes the bank to process our refund request.

 

Sale items

Sale Items are NONREFUNDABLE.

 

Shipping

United States

Pearlz& Chainz will ship to any address in the United States. We do not ship to P.O. Boxes or parcel lockers.

We offer complimentary shipping for order over $500.00

You or an authorized person must sign for your order upon arrival.

No responsibility is taken for lost or misplaced goods once they have been delivered.

Once we have shipped your order, we will send you an email confirmation with shipping details and a tracking number.

 

InternationaI

Pearlz & Chainz ships to any address in Canada, Europe, Italy, and the UK.

We do not ship to P.O. Boxes or parcel lockers.

Shipping cost is for delivery only. Import taxes and customs duties levied by the destination county are the responsibility of the receiver.

You or an authorized person must sign for your order upon arrival.

If you refuse a shipment from Pearlz & Chainz, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of retuning the package to Pearlz & Chainz.

Once we have shipped your order, we will send you an email confirmation with shipping details and a tracking number.

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